Gemma is extremely caring and sensitive. She pays a great deal of attention to others’ emotions and is kind and considerate. Her colleagues love working with her because they see her as a beacon of calm. Gemma’s manager enjoys dealing with her, as she rarely complains about anything, is reliable and dependable.

吉瑪（Gemma）為人十分關懷體貼和敏感。她十分在意他人的情緒，對人溫和體貼。她的同事十分喜愛與她共事，因為他們把她當作鎮靜的明燈。無論工作時面對多么難忍的壓力，吉瑪都能充滿熱情且永遠保持冷靜。吉瑪的上司享受與她打交道的過程，因為她鮮少抱怨，為人可靠。

The main reason for this is Gemma’s high emotional intelligence (EQ), which explains all of the qualities described above.

吉瑪能這樣是因為其較高的情商，這也解釋了她所擁有的上面提到的所有品質。

But is higher EQ always beneficial? Most things are better inmoderation, and there is a downside to every human trait.

但更高的EQ是否總是有益的？大多數事情若適度而為，才會更好，再說了，每一種人類特點都有不好的一面。

Lower levels of creativity and innovation potential

創造力和創新潛力水平較低

While it is of course possible for creative people to be emotionally intelligent, the more common pattern for people like Gemma is to be great at following processes, building relations, and working with others but to lack the necessary levels of nonconformity and unconventionality that can drive them to challenge the status quo and replace it with something new.

雖然富有創造力的人的確可能擁有高情商，但對于和吉瑪相像的人，他們展現的更普遍的規律是：非常擅長遵循流程、建立關系，和與他人共事，但是缺乏必要的特立獨行和非常規思維，無法驅動自身去挑戰現狀和用一些新事物去替代它。

Difficulty giving and receiving negative feedback

在給予和接受負面反饋方面有困難

High EQ scorers like Gemma can be so highly adjusted and cool-headed that they may be indifferent to any negative feedback they receive. Indeed, high EQ scores can be hard to shake up, since they are generally so calm, adjusted, and positive.

如吉瑪一樣在情商方面得分較高，可能使得個人擁有較高適應力和異常冷靜的頭腦，也因此他們可能對于收到的負面反饋漠不關心。的確，高情商者很難收到影響，畢竟他們通常十分鎮靜、適應力強，以及積極樂觀。

Reluctance to ruffle people’s feathers

不愿激怒他人

Although people like Gemma are psychologically well-endowed for entry-level or midlevel management jobs, senior leadership roles will require the ability to make unpopular choices often, bring about change, and focus on driving results, even at the expense of sacrificing employee relations.

盡管吉瑪這一類人在心理上天賦異稟，適合初級或中級的管理工作，但是高級領導角色要求，個體有能力經常制定不受歡迎的選擇，帶來改變，且致力于成就累累碩果，即便是要犧牲雇員關系也在所不惜。

A well-developed ability to manipulate others

十分擅長控制他人

Gemma’s high EQ may help her empathize and deliver a message that feels right to the audience — this is often a good thing. Taken too far, however, it can slide from influencing others to engaging in tactics of manipulation.

吉瑪的高情商或許能夠幫她感他人之所感，然后傳遞感覺上不錯的信息——這通常是一件好事。然而，倘若此能力過火了，它會從影響他人，變成控制他人的手段。

An aversion to risk

厭惡冒險

Most innovative ventures require a balance between risk taking and risk avoidance. People like Gemma are much more likely to play it safe and avoid bold choices. This is because high EQ is associated with higher levels of conscientiousness.

大多數創新型事業要求在冒險和避險方面找到平衡。吉瑪等人更可能謹慎行事，避免制定大膽的決定。這是因為高情商和高責任心是密不可分的。

Gemma is extremely caring and sensitive. She pays a great deal of attention to others’ emotions and is kind and considerate. Her colleagues love working with her because they see her as a beacon of calm. Gemma’s manager enjoys dealing with her, as she rarely complains about anything, is reliable and dependable.

吉瑪（Gemma）為人十分關懷體貼和敏感。她十分在意他人的情緒，對人溫和體貼。她的同事十分喜愛與她共事，因為他們把她當作鎮靜的明燈。無論工作時面對多么難忍的壓力，吉瑪都能充滿熱情且永遠保持冷靜。吉瑪的上司享受與她打交道的過程，因為她鮮少抱怨，為人可靠。

The main reason for this is Gemma’s high emotional intelligence (EQ), which explains all of the qualities described above.

吉瑪能這樣是因為其較高的情商，這也解釋了她所擁有的上面提到的所有品質。

But is higher EQ always beneficial? Most things are better inmoderation, and there is a downside to every human trait.

但更高的EQ是否總是有益的？大多數事情若適度而為，才會更好，再說了，每一種人類特點都有不好的一面。

Lower levels of creativity and innovation potential

創造力和創新潛力水平較低

While it is of course possible for creative people to be emotionally intelligent, the more common pattern for people like Gemma is to be great at following processes, building relations, and working with others but to lack the necessary levels of nonconformity and unconventionality that can drive them to challenge the status quo and replace it with something new.

雖然富有創造力的人的確可能擁有高情商，但對于和吉瑪相像的人，他們展現的更普遍的規律是：非常擅長遵循流程、建立關系，和與他人共事，但是缺乏必要的特立獨行和非常規思維，無法驅動自身去挑戰現狀和用一些新事物去替代它。

Difficulty giving and receiving negative feedback

在給予和接受負面反饋方面有困難

High EQ scorers like Gemma can be so highly adjusted and cool-headed that they may be indifferent to any negative feedback they receive. Indeed, high EQ scores can be hard to shake up, since they are generally so calm, adjusted, and positive.

如吉瑪一樣在情商方面得分較高，可能使得個人擁有較高適應力和異常冷靜的頭腦，也因此他們可能對于收到的負面反饋漠不關心。的確，高情商者很難收到影響，畢竟他們通常十分鎮靜、適應力強，以及積極樂觀。

Reluctance to ruffle people’s feathers

不愿激怒他人

Although people like Gemma are psychologically well-endowed for entry-level or midlevel management jobs, senior leadership roles will require the ability to make unpopular choices often, bring about change, and focus on driving results, even at the expense of sacrificing employee relations.

盡管吉瑪這一類人在心理上天賦異稟，適合初級或中級的管理工作，但是高級領導角色要求，個體有能力經常制定不受歡迎的選擇，帶來改變，且致力于成就累累碩果，即便是要犧牲雇員關系也在所不惜。

A well-developed ability to manipulate others

十分擅長控制他人

Gemma’s high EQ may help her empathize and deliver a message that feels right to the audience — this is often a good thing. Taken too far, however, it can slide from influencing others to engaging in tactics of manipulation.

吉瑪的高情商或許能夠幫她感他人之所感，然后傳遞感覺上不錯的信息——這通常是一件好事。然而，倘若此能力過火了，它會從影響他人，變成控制他人的手段。

An aversion to risk

厭惡冒險

Most innovative ventures require a balance between risk taking and risk avoidance. People like Gemma are much more likely to play it safe and avoid bold choices. This is because high EQ is associated with higher levels of conscientiousness.

大多數創新型事業要求在冒險和避險方面找到平衡。吉瑪等人更可能謹慎行事，避免制定大膽的決定。這是因為高情商和高責任心是密不可分的。