課時作業(六)　[必修模塊2　Unit 6 Design]

　　[限時：30分鐘]

　?、?單項填空

　　1．Many lifestyle patterns do such______great harm to health that they actually speed up________weakening of the human body.

　　A．a；/　 　 B．/；the

　　C．a；the D．/；/

　　2．What a table! I've never seen such a thing before.It is________it is long.

　　A．half not as wide as

　　B．wide not as half as

　　C．not half as wide as

　　D．as wide as not half

　　3．—What do you think of the movie?

　　—I think it was________disappointing.

　　A．a bit of

　　B．a little of

　　C．part of

　　D．sort of

　　4．It is________to have such hot weather in July.

　　A．kind

　　B．false

　　C．casual

　　D．typical

　　5．I'm sorry to hurt your heart，but I'm not________.

　　A．on purpose

　　B．by chance

　　C．on my own

　　D．on occasion

　　6．Jane likes collecting stamps very much.In fact，her interest in it________her school days.

　　A．dates back to

　　B．dated back to

　　C．dates back from

　　D．dated back from

　　7．There are eight foreign teachers in our school，five of________are young ladies.

　　A．them

　　B．whom

　　C．who

　　D．which

　　8．Little Tom ran all the way to school，getting there________.

　　A．out of breath

　　B．above his breath

　　C．under his breath

　　D．short of breath

　　9．—He is in his late 40s now and still single.

　　—It is high time he______himself a wife and settled down.

　　A．has to get

　　B．will get

　　C．gets

　　D．got

　　10．—If our parents would listen more to us，they would understand us better.

　　—________.They just expect us to listen.

　　A．I believe not

　　B．No problem

　　C．Good idea

　　D．I can't agree more

　?、?完形填空

　　Throughout history man has had to accept the fact that all living things must die. But people now live longer than they__11__.Yet, all living things still show the__12__of aging, which will eventually__13__death.

　　Aging is not a disease, but as a person passes maturity (成熟期), the cells of the body and the__14__they form do not function as well as they__15__in childhood and teenage years. The body provides less__16__against disease and is more__17__to have an accident.

　　A number of related causes may__18__to aging. Some cells of the body have a fairly long life, but they are not__19__when they die. As a person ages，__20__of brain cells and muscle cells decreases.__21__body cells die and are replaced by new cells. In an aging person the__22__cells may not be as workable or as capable__23__growth as those of a young person.

　　Another__24__in aging may be changes within the cells__25__. Some of the protein chemicals in cells are known__26__with age and become less elastic (有彈性). This is why the skin of old people wrinkles and__27__. This is also the reason why old people__28__in height. There may be other more important chemical changes in the cells. Some complex cell chemicals, such as DNA and RNA, store and__29__information that the cells need. Aging may affect this__30__and change the information-carrying molecules so that they do not transmit the information as well.

　　11．A.would

　　B．be used to

　　C．used to

　　D．used

　　12．A.function

　　B．effect

　　C．affect

　　D．sign

　　13．A.lead in

　　B．give in

　　C．run into

　　D．result in

　　14．A.hands

　　B．feet

　　C．heart

　　D．organs

　　15．A.do

　　B．has done

　　C．did

　　D．had done

　　16．A.energy

　　B．protection

　　C．vigor

　　D．power

　　17．A.likely

　　B．probable

　　C．possible

　　D．alike

　　18．A.attend

　　B．contribute

　　C．add

　　D．devote

　　19．A.replaced

　　B．rebuilt

　　C．recovered

　　D．surrendered

　　20．A.a number

　　B．the amount

　　C．the number

　　D．a great deal

　　21．A. The others

　　B．Others

　　C．Another

　　D．Other

　　22．A.old

　　B．left

　　C．new

　　D．other

　　23．A.to

　　B．for

　　C．of

　　D．in

　　24．A.factor

　　B．effect

　　C．reason

　　D．element

　　25．A.for themselves

　　B．of themselves

　　C．themselves

　　D．on their own

　　26．A.change

　　B．to have changed

　　C．to change

　　D．to be changed

　　27．A.hangs loose

　　B．hangs loosely

　　C．is hanging loosely

　　D．is hanging loose

　　28．A.increase

　　B．shrink

　　C．lengthen

　　D．decrease

　　29．A.pass away

　　B．pass by

　　C．pass off

　　D．pass on

　　30．A.improvement

　　B．procession

　　C．approach

　　D．process

　?、?閱讀理解

　　A Japanese student called Mami told me about her ownexperiences in Britain.She spent 10 months in the UK last year, studying English at a language school.She really enjoyed her first two weeks in the UK.But soon she started to miss things of her own country.She found it hard to make friends，and got annoyed(惱火的) about local people's behaviour.Mami said，“After a few weeks I started to cry a lot.I felt homesick.I thought the weather was dark and too changeable，and that affected my mood as well.”

　　To comfort herself Mami began to spend many hours on the Internet chatting with her friends back home.She spent a couple of weeks in the countryside in Kent.She went to a social club for British people who were interested in Japan and started to make some friends there.In addition,

　　she took a short course in calligraphy(書法)to get an opportunity of mixing with local people.A few months later，Mami's impression of the UK had greatly changed.She found that most of the British were friendly, witty and fun.

　　However，once Mami was back in Japan，she experienced “culture shock”again.She said，“I missed the friends I had made in England.My way of thinking had changed.Sometimes I was annoyed by the views of people in my country—for example，about the value of money and time.I thought people around me lived in such a small world.”Mami noticed some changes in her behaviour：“I kept the habit of always carrying an umbrella with me, even on a fine day—my friends

　　thought I was crazy！”

　　31．How did Mami feel at the beginning of her stay in Britain?

　　A．Shocked.

　　B．Annoyed.

　　C．Pleased.

　　D．Homesick.

　　32．The second paragraph tells us ________.

　　A．how Mami overcame culture shock in Britain

　　B．how Mami felt as soon as she arrived in Britain

　　C．what Mami learned in her language school

　　D．what Mami liked and disliked about Britain

　　33．The reason why Mami had the habit of carrying an umbrella was that ________.

　　A．she liked umbrellas very much

　　B．the umbrella reminded her of her life in the UK

　　C．she had got used to the changeable weather in Britain

　　D．it often rained in Japan those days

　　34．Why did Mami experience culture shock in Japan?

　　A．She didn't like Japanese culture any more.

　　B．The world in Japan was too small for her.

　　C．The Japanese behaviour had changed a lot.

　　D．She had got used to British culture and life.

　?、?任務型讀寫

　　請認真閱讀下列短文，并根據所讀內容在文章后表格中的空格里填入最恰當的單詞。

　　注意：每個空格只填1個單詞。

　　Customer service refers to the way that companies behave towards their customers. It’s the quality of service that determines whether the customer remains with the company. However, many a time organizations don’t focus on customer relationship management, and that’s what makes customers angry, which is one of the reasons why companies lose their customers. So customer service is vital and you should know how to improve it.

　　First of all, you need to realize how important the customers are. It’s they who are the boss, and it’s because of them that you get your pay checks. So do take your customers seriously.

　　Finding out the needs of the customers is another important customer service tip. You need to ask the customers the right kind of questions and think of the possible solutions which you can provide.Understand how they feel according to a particular situation, their body language, tone of voice and words. Never make assumptions and think that you know what the customers want.

　　Making customers feel they are important is an excellent way to serve them better. Treat customers as individuals and the best way to do that is using their first name and finding ways of praising them in a sincere way.

　　In addition, there are some other skills which will help you to serve your customers better. For example, once you finish solving the problem for the customer, before ending the call, always remember to ask if there is anything else you can do for them.

　　End the call with a “thank you”. If customers are angry, let them express their anger completely. Never interrupt or start speaking until they’ve finished. Once they’ve finished speaking, try to calm them down by apologizing.

　　In a word, always remember that if the customers remain happy, you’ll be in business.

　　Title How to 35.________ customer service

　　The meaning

　　of customer

　　service The way companies behave towards their customers.

　　The 36.____ of customer

　　service The quality of service determines whether companies can 37.________their customers. For example, bad service can result in 38.________ customers.

　　Tips

　　Take your customers seriously because they are your boss and the source of your income.

　　Recognize the needs of the customers.

　　◇Ask the customers the right kind of questions and offer 39.________to their problems.

　　◇Understand customers’40.________from a particular situation, their body language, tone of voice and words.

　　◇Never 41.________ that you know the customer’s needs.

　　Make customers feel they are important and treat them as individuals by using their first name and praising them 42.________.

　　Other small skills：

　　◇Always ask if you can do anything else for the customer before ending the call and end the call with a “thank you”．

　　◇Don’t 43.________ the customer when he is speaking angrily.

　　◇Calm the customer down by making an 44.________ after he finishes speaking.

　　答案

　　課時作業(六)

　　.1.B　考查冠詞。do harm to“對……有害”；weakening是由動詞的-ing形式表示的抽象名詞，表達一種概念、狀況時需要加上the。

　　2．C　考查同級比較。表示倍數、百分數、分數的詞應放在as…as 的第一個as 前面。而not 又應位于最前面。

　　3．D　考查詞組辨析。sort of在非正式英語中常用作副詞，意為“有幾分”。a bit of “有點兒”，修飾名詞。

　　4．D　考查形容詞在具體語境中的運用。句意為：這樣熱的天氣在七月份很有代表性。kind“善良的，和藹的”；false“假的，人造的”；casual“隨意的，隨便的”；typical“典型的，有代表性的”。根據題意可知，答案為D項。

　　5．A　考查短語辨析。on purpose“故意地”；by chance“偶然，碰巧”；on my own “單獨地，獨自地”；on occasion“有時，偶爾”。

　　6．A　考查date back to的用法。date back to相當于date from，通常只用于一般現在時。故答案為A。

　　7．B　考查定語從句。先行詞為人，引導詞在介詞of后，故選B。

　　8．A　考查breath短語在具體語境中的運用。out of breath“上氣不接下氣地”；above one's breath“高聲地”；under one's breath“低聲地”；short of breath“呼吸困難”。根據題意“小湯姆一路跑到學校，累得氣喘吁吁”可知，答案為A。

　　9．D　It is (about/high) time后接that從句時，從句的謂語動詞用一般過去時表示虛擬語氣。故答案為D。

　　10．D　考查交際用語。句意：“如果我們的父母能夠多聽聽我們的話，他們會更好地理解我們。”“我非常同意你的觀點，但是他們只希望我們聽他們的?！?/p>

　　.本文是科普文，講述的主題是“盡管人的壽命在延長，但隨著歲月的流逝，人人都會衰老，最終將面臨死亡”。

　　11．C　根據句意：但是人們現在比過去壽命長。used to 表示“過去經常……”， 暗示現在并不如此。此處指過去的情況，正好與句意相符。would 可以表示“過去經?！?，但不含“今昔對比”之意。D 項之所以不對，是因為在以下詞組中，當不定式省略時，通常要保留不定式符號 to, 如： used to, be going to, mean to, ought to, try to, plan to 等。

　　12．B　根據下文中的定語從句所表示的意義進行判斷，這里所填入的單詞應該表示“衰老的結果”這一意思。 effect 意為“結果，影響”， 符合題意。function “功能，機能，作用”； affect “影響”是動詞； sign “標記”。

　　13．D　根據主句內容，which 引導非限制性定語從句，which 表示前面“衰老的結果”。result in “導致”， lead in “導入”； give in “屈服”； run into “陷入”。

　　14．D　根據上下文及信息詞cells 可確定句中是指所有的器官，而其他的三項指的是身體的具體部位。

　　15．C　此句中的did 是用來代替前面的動詞function的過去式， 以避免重復。因為這里有一個表示過去的時間狀語in childhood and teenage years, 所以只能用一般過去時。

　　16．B　protection “保護”，和介詞against 或from 連用，此句意為“身體的免疫力下降，易于患病”。energy“精力”；vigor“活力”； power“權力”。

　　17．A　likely, possible和probable 三者都表示“可能”，均可以構成：It's possible/probable/likely ＋that 從句。 但possible/probable 不能構成sth./sb. is possible/probable to do sth. 的句型。 alike “ 相似的”， 不符合句意。

　　18．B　根據句意：有一些相關的原因可能促成人的衰老。contribute to“導致，促成”； attend to“照料”； add to“增加”； devote to“獻身于”。